This Privacy Policy explains how Hausa+ ("we," "our," or "us") collects, uses, discloses, and protects your information when you use our mobile application (the "App").
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the App.
1. Information We Collect
We collect several types of information to provide and improve our services to you:
Personal Data
- Registration & Profile Information: When you create an account to post comments or set notifications, we collect your Full Name, Email Address, and Phone Number. You may also upload a Profile Picture (Avatar).
- Device Identification: We collect unique device identifiers and push notification tokens (Firebase Cloud Messaging / FCM Tokens) to deliver news alerts and live football match notifications.
User-Generated Content
- Interactions & Comments: We collect and store comments, replies, and reactions (likes/emojis) you post on news articles or videos.
- Playback History: We collect audio playback logs (such as current playback position and speed settings) to offer resume features and history tracking for our audio bulletins.
2. How We Use Your Information
We use the collected data for various purposes:
- To register and maintain your user account.
- To deliver real-time news, football scores, and system notifications.
- To enable user interaction, comments, and community engagement.
- To secure the App using local authentication (optional biometrics/PIN for app access).
- To provide customer support (including WhatsApp and Telegram redirections).
3. Sharing Your Information
We do not sell your personal data. We only share information in the following circumstances:
- With Service Providers: We share data with third-party service providers to facilitate our services (e.g., Supabase for database storage, Firebase for notifications).
- For Legal & Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Safety & Security: We may disclose data to protect the safety of users, investigate violations of our Terms, or prevent fraudulent activities.
4. Security of Your Data
The security of your data is important to us. We implement industry-standard security measures, including HTTPS encryption in transit and secure database storage. The App also offers optional local security features such as Biometric Unlock and PIN Protection to secure access to the App. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure.
5. User Moderation and Controls (UGC)
Hausa+ maintains a safe environment for all users. The App includes:
- Reporting Mechanisms: You can report any comment or user that violates our community guidelines. Reported comments are stored in our database (
comment_reports) and reviewed by moderators. - Blocking Mechanisms: You can block any user. Once blocked, all comments and replies from that user will be instantly hidden from your feed.
6. Data Deletion and Account Removal
We respect your right to control your personal data. You can request the deletion of your account and all associated personal information directly through the App settings, or by contacting our support team. Upon receiving a valid request, we will delete or anonymize your personal data, except where we are legally required to retain it.
7. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal data, we will delete it immediately.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App or on our website. You are advised to review this page periodically for any changes.
9. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:
- Support Email: [Insert Support Email]
- Support Channels: Accessible via the WhatsApp and Telegram support buttons in the App.